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Wipro Technologies Walk-In

Science Graduates 2010

Eligibility: BCA, BScLocation:Any where in India
Industry Type: IT/Software, Others
Job Type: Full Time
Hiring Process: Walk - In

Job Details

Wipro Academy of Software Excellence (WASE) Inviting Science Graduates to a Career in IT, Graduating in the year 2010, where you have the unique option of pursuing an MS Degree from the well renowned BITS, Pilani and simultaneously earn at Wipro Technologies.
Students enrolling for WASE must fulfill the following criteria :
B.Sc (CS/ IT/ Electronics/ Physics/ Mathematics/ Statistics)/ BCA/ BCM
50% aggregate marks in 10th & 12th.
60% aggregate marks in graduation till date.
Mathematics as one subject in 12th - Mandatory.
Students graduating in the year 2010.

How to apply Walk-in on 24th & 25th July, 2010. Registration between 8.30am - 11am. Only registered candidates will be taken ahead for the selection process
Please carry your resume, one passport size photograph and valid photo ID.

Walk-ins are being conducted across India. If you are unable to attend the walk-in, you can apply directly at

Note : Candidates who have attended the selection process in June need not apply again.

24th & 25th July 2010
Wipro Technologies,
Plot No. 2, Pune Infotech Park
Pune - 411057 Thakur College of Science &
Thakur Village, Kandivali (E),
Mumbai 400101

25th July 2010
S B Mahaveer Jain College,
#34, 1st Cross, JC Road,
Bangalore - 560002
St. Aloysius College,
Mangalore - 575003
J.S.S. College,
Vidyagiri, Dharwad - 580004 Wipro Technologies,
Block DM, Sector 5, Salt Lake City,
Kolkata - 700091
Wipro Technologies,
Bhubaneshwar - 751024


Job Description Responsibility:
To do Technical Support for Intel inbound technical support.

Primary Functions/Responsibilities:
Working knowledge of Networking Products (Ethernet LAN, Wireless and LAN
Management Products), Home User Products and Basic Hardware Skills (BIOS Flash, updating & configuring BIOS and Motherboard configurations)
Adhere to Intel defined quality norms.
Stay updated with latest information on various Intel products and services
Report daily output to TL's.
Adhere to productivity and service levels norms.
Adhere to guidelines for code of conduct and confidentiality.
Usage of Cisco IPCC phone system
Performing all KCRPs on the phone system (for voice programs)
Escalation procedures/protocols
Manage the length of calls
Demonstrate and practice good telephone etiquettes
Accept assignments with open cooperative, positive, team-oriented attitude.
Actively participate in team meetings
Take initiative
Empathize with Customers and prioritize their needs..
MEET ANITHA ( 9632960990 )
MONDAY to FRIDAY @ 11.30AM TO 3:30

Desired Profile Educational Qualification Required:

10+2 or graduates with/without work exp.B.E/BTech/Graduate (in computer science preferred) are also eligible to apply.
Willingness to work in rotating shifts and on Sundays & Public Holidays.

Work Experience: Min 1 year International BPO Experience in tech support (Negotiable if Comm. Skills & Technicalknowledge is good). Freshers are also eligible to apply.

Experience 0 - 2 Years
Industry Type BPO/ITES
Role Associate/Sr. Associate -(Technical)
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Graduation Not Required, PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location Bengaluru/Bangalore
Keywords TSR ; TSE; technical support ; VOICE PROCESS
Aditya Birla Management Corporation Ltd.
Telephone 9632690990
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